We used YYZ Limo by making an online reservation. They sent us a confirmation with all the details and pickup procedure at the Airport. Lets just say the reservation process was a breeze.On the date of arrival at the Airport, they tracked our flight, and our limo was already there waiting for us. John our driver was courteous and welcoming, he opened the doors for us and loaded the luggage himself. We were so happy with the service that we even booked our return trip back to the Airport with them, and ended up going back to the airport with John again!Very professional and excellent service. We will use them next year when we come back to Toronto. In conclusion, from the beginning to the end, It was a pleasant experience.